Privacy
Privacy Policy
Last updated · April 2026
This Privacy Policy explains how TrustScans collects, uses, and safeguards information when you use our website and services. It is written in plain language and applies to everyone who visits trustscans.com or uses the TrustScans application.
Who we are
TrustScans is a beta-stage accessibility scanning product operated by Prolific Digital. Throughout this policy, “TrustScans”, “we”, “our”, and “us” refer to the TrustScans product and the team that operates it.
What we collect
We collect a limited amount of information needed to operate our service. This generally includes:
- Account information — your name, email address, and password hash when you create an account.
- Scan data — URLs you submit, the pages we crawl in response, and the accessibility findings we generate.
- Communications — emails you send us and responses to our prompts, including newsletter subscriptions.
- Usage signals — basic information about how our service is used, such as pages loaded and features accessed.
How we use information
We use the information we collect to:
- Provide, operate, and improve the TrustScans service.
- Send you scan results, product updates, and responses to support requests.
- Understand how the service is used so we can make it better.
- Comply with applicable legal obligations and respond to lawful requests.
We do not sell personal information, and we do not share it with third parties for their own marketing purposes.
Where your data lives
TrustScans operates on infrastructure that is independently audited for SOC 2 Type II on an annual basis. Data is encrypted in transit and at rest. Access to production data is limited to authorized personnel on a need-to-know basis.
Cookies and similar technologies
We use cookies and similar technologies to keep you logged in and to understand basic usage. You can control cookies through your browser settings; disabling them may limit some features of the service.
Your choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You can also unsubscribe from our newsletter at any time using the link included in every email we send.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. If we make material changes, we will take reasonable steps to notify affected users.